PRIVACY POLICY

Last updated: 28 August 2026

This privacy policy explains how Robert Robinson, trading through rokoro.com, collects and uses personal information when you visit this website, contact me, or purchase artwork.

Information I may collect

Depending on how you use the site, I may collect:

your name and contact details, such as your email address, delivery address and telephone number if provided;
information connected with an enquiry, order or purchase;
messages you send through the website or by email; and
technical information collected through the website, such as IP address, browser or device information and cookie data.

Payment information is processed through the payment provider used at checkout.

How I use your information

I use personal information only where there is a legitimate reason to do so, including:

to respond to enquiries;
to process, fulfil and deliver purchases;
to provide customer service;
to maintain appropriate business, accounting and transaction records;
to operate, protect and improve the website; and
where you have chosen to receive marketing communications, to send those communications.

The lawful bases I rely on may include performance of a contract, compliance with a legal obligation, legitimate interests in running and protecting my business, and consent where consent is required.

Wix and other service providers

This website is hosted on the Wix.com platform. Wix may process information on my behalf in order to provide website hosting, store functions, forms, security, analytics and related services.

Information may also be shared where necessary with payment providers, postal or courier services, professional advisers, or public authorities where disclosure is required by law.

Some service providers, including Wix, may process information outside the UK. Where international transfers take place, the provider uses the safeguards required under applicable data-protection law.

I do not sell your personal information.

How long information is kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected.

Order and transaction records may be retained for the period required for accounting, tax or other legal obligations. Enquiry and correspondence records are retained only while they remain necessary or useful for dealing with the enquiry or business relationship.

Cookies

This website uses cookies and similar technologies. Some are necessary for the website to function properly. Others, such as analytics or marketing cookies, may require your consent.

Where consent is required, you can accept or reject those cookies through the website's cookie settings.

Your rights

Depending on the circumstances, data-protection law may give you the right to:

ask for a copy of the personal information held about you;
ask for inaccurate information to be corrected;
ask for information to be deleted or its use restricted;
object to certain uses of your information;
request transfer of information in certain circumstances; and
withdraw consent where processing is based on consent.

To make a privacy request, contact:

Robert Robinson
Email: rokoroart@gmail.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Changes to this policy

This policy may be updated from time to time to reflect changes to the website, services or legal requirements. The latest version will always be posted on this page.